Shipping policy
Shipping Policy – LTK Shop
General
This Shipping Policy applies to all orders placed through LTK Shop.
By placing an order, you agree to this policy in addition to our
Terms & Conditions and Refund Policy.
Processing Time
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or holidays.
Processing times may be extended during periods of high demand,
supplier delays, or circumstances outside our control.
Delivery Time
Estimated delivery time is normally 7–20 business days,
depending on destination, supplier stock, and shipping method.
Delivery times are estimates only and are not guaranteed.
Delays may occur due to customs clearance, courier issues,
supplier delays, weather conditions, or other events outside our control.
Such delays do not automatically entitle the customer to a refund,
unless required by applicable law.
Multiple Shipments
Products may be shipped from different warehouses or suppliers.
Orders containing multiple items may arrive in separate packages
and at different times.
Shipping Fees
Shipping costs are calculated and displayed at checkout.
Promotional offers may include free shipping where stated.
Customs, Duties and Taxes
Orders shipped outside the EU/EEA may be subject to customs duties,
VAT, or import taxes imposed by the destination country.
These charges are the responsibility of the customer.
If the customer refuses to pay customs fees and the parcel is returned,
the refund may be reduced by shipping costs, return costs,
handling fees, and transaction fees.
Incorrect Address or Unclaimed Parcels
The customer is responsible for providing a correct delivery address.
If a parcel is returned due to:
- incorrect address
- failure to collect the parcel
- refusal of delivery
- unpaid customs or import fees
the refund may be reduced by shipping, return,
handling, and processing costs.
Tracking
Tracking information will be provided when available.
In some cases, tracking may be limited or unavailable depending
on the shipping method or supplier.
Risk of Loss
Risk of loss or damage passes to the customer once the order
has been delivered to the shipping address provided.
Damaged or Lost Packages
If your order arrives damaged, you must contact us within 48 hours
after delivery.
Please include:
- order number
- description of the issue
- photo documentation
We will assist with replacement or refund where required by law.
Contact
LTK Shop
Karlsen Logistics
Organization number: 937 058 454
Email: Support@LTK-Shop.com
We aim to respond as quickly as possible.
During busy periods, please allow 3–5 business days.
https://cdn.shopify.com/s/files/1/0784/0192/9451/files/LTK_Policies_Short_Dated.pdf?v=1758753811
https://cdn.shopify.com/s/files/1/0784/0192/9451/files/LTK_Policies_Full_Dated_250925_003422.pdf?v=1758753805
https://cdn.shopify.com/s/files/1/0784/0192/9451/files/LTK_Legal_Notice_250925_001338.pdf?v=1758754810