Privacy policy
Privacy Policy – LTK Shop.
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our online store.
Data Controller
LTK Shop (operated by Karlsen Logistics)
Organization number: 937 058 454
Address: Eikemyrveien 36, 3514 Hønefoss, Norway
Email: support@ltk-shop.com
Information We Collect
When you use our store, we may collect the following information:
- Name, billing and shipping address
- Email address and phone number
- Payment details (processed securely by third-party payment providers)
- Order history and communication with us
- IP address, browser type, device information, and usage data
- Cookies and similar tracking technologies
Purpose of Data Processing
We use your personal data for the following purposes:
- Processing and delivering orders
- Handling payments, refunds, and fraud prevention
- Customer service and communication
- Meeting legal, tax, and accounting obligations
- Improving our website and services
- Marketing and analytics where consent is given
Legal Basis (GDPR)
We process personal data based on the following legal grounds:
- Contract performance (to fulfill your order)
- Legal obligation (tax, accounting, consumer law)
- Legitimate interest (store functionality, fraud prevention, security, customer service)
- Consent (newsletter, marketing cookies, analytics)
Sharing of Data
We do not sell personal data.
Your information may be shared with trusted third parties when necessary, including:
- Shopify (store platform and hosting provider)
- Payment processors such as Stripe, Klarna, PayPal, or similar providers
- Shipping carriers and fulfillment partners
- Suppliers, fulfillment partners, and service providers involved in order processing and delivery
- IT, hosting, analytics, and marketing service providers
- Authorities where required by law
All partners are required to process personal data securely and in accordance with applicable data protection laws.
International Transfers
Some service providers may be located outside the EU/EEA.
When personal data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place in accordance with GDPR, such as Standard Contractual Clauses or equivalent legal mechanisms.
Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law.
Certain information may be stored for the period required under Norwegian accounting and tax regulations.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Request restriction of processing
- Object to processing
- Request data portability
To exercise your rights, contact:
support@ltk-shop.com
We aim to respond as quickly as possible.
During periods of high demand, please allow 3–5 business days for a reply.
Security
We use appropriate technical and organizational measures to protect personal data, including secure connections, encrypted payment processing, limited access to personal information, and secure hosting services.
Cookies
Our website uses cookies and similar technologies to ensure:
- Store functionality
- Security
- Analytics
- Advertising and marketing performance
You can manage cookies in your browser settings.
Contact
LTK Shop
Karlsen Logistics
Organization number: 937 058 454
Email: support@LTK-shop.com